Privacy Policy

Privacy Policy

Protecting your personal data is a top priority for us. It is crucial that you trust and feel safe with our process of collecting and processing your personal data, which is why we have systematized this document so that you can easily understand what personal data we collect, the reasons for collecting it and how we use it.

Updating and Applying the Privacy Policy

Inato Baby Store has updated its privacy policy in accordance with the new General Data Protection Regulation (GDPR). The processing of this data is carried out in accordance with the law and with complete security and trust. The data collected allows us to offer a more efficient and personalized service. If you have any questions about the processing of your personal data, we will be completely available to clarify them.

I. Entity Responsible for Data Processing

Inato Baby Store, a registered trademark belonging to Sabrina Correia da Silva, NIF 262900483, located at Rua Principal 1433 RC, 4505-645 Sanguedo, Santa Maria da Feira, Portugal, is the entity responsible for processing the personal data of Inato Baby Store customers. If you need to contact the person responsible for protecting your personal data, you can do so by email: geral@inatobabystore.com or, alternatively, by phone +351 937 081 650.

II. Categories of Personal Data Collected, Purposes and Legal Basis

  1. Online Account: When you create an online account at www.inatobabystore.com , we will only process your personal identification and contact details. This processing is essential for you to be able to use all the features of your online account (remote purchases, purchase history, exchanges and returns). Your personal data will be deleted two years after your last login.

  2. Email/SMS Marketing: If you wish to receive information about news, campaigns or offers, we need your data. You can revoke your authorization to receive this type of communication at any time (in your personal account or in each message received).

  3. Social Media Competitions: When you participate and win any of our competitions, we will ask you to provide us with your identification and contact details (telephone number, address and email). This personal data will be used exclusively for the purposes of awarding and sending the prize.

  4. Exchanges | Returns | Complaints: In order to provide the best support and assistance, we need your personal identification and contact details (email and telephone number). This information, together with your bank identification number, will be requested in cases of item returns.

III. Recipients of Personal Data

In carrying out the activities described above, we may disclose your personal data to entities external to the company, such as:

  • Entities subcontracted to provide logistics and transport services, information technology, data storage, auditing, document management and litigation. These entities must comply with the standards defined by the company, and this obligation is regulated by contract.
  • Entities qualified as third parties for the purposes of the General Data Protection Regulation, such as the Tax and Customs Authority, judicial, judicial and regulatory entities.

IV. Data Subjects’ Rights in the Scope of Data Protection

The holder of personal data has the following rights:

  • Right of access, right to rectification, right to erasure, right to restriction, right to portability, right to object, right not to be subject to automated decisions and right to lodge a complaint with the competent supervisory authority - National Data Protection Commission (CNPD) - Rua de São Bento, n.º 148 – 3.º, 1200-821 Lisbon | Tel.: +351 213928400 | Fax: +351 213976832 | email: geral@cnpd.pt ).

The aforementioned rights may be exercised at any time by sending a direct communication to the company via email geral@inatobabystore.com .

V. Cookies

Inato Baby Store uses cookies to improve the performance and browsing experience of our customers. Cookies help our website recognize devices after the first visit and also improve the performance of the website.

  • Session cookies: Temporary cookies that remain in the browser's cookie file until the user leaves the website. The information obtained by these cookies is used to analyze traffic patterns and improve the website's performance.
  • Analytical cookies: These allow us to quantify the number of users and carry out statistical analyses on how users use the services.
  • Advertising Cookies: Optimize advertising according to each user's preferences and limit the number of times an ad is displayed, helping to measure the effectiveness of advertising and the success of the website organization.

VI. Data Protection Mechanisms

We adopt various information security measures to protect your personal data, including technological controls, administrative measures and procedures that guarantee the protection of your data, preventing its misuse, unauthorized access and disclosure, loss, alteration or unauthorized destruction. The selection of payment methods and the entry of data in the order payment process are duly protected, with all information being encrypted.

VII. Privacy Policy Updates

This Privacy Policy may be reviewed and updated periodically, and updated information will always be made available at geral@inatobabystore.com .

Policy last updated: August 15, 2024.